TERMS AND CONDITIONS

Reservation and Cancellations

 

When booking your safari with us, please quote the tour code, intended date of tour, number of people traveling and accommodation options. This will help ensure that your satisfaction. Gorilla tracking is subject to permit availability at the time of booking/confirmation. Pay at least 50% deposit 4 weeks before departure and the balance on arrival i.e. prior to the Safari. Gorilla permits are sold on a “First come First serve” basis. It’s Very Advisable to always Book In Advance to have Gorilla Permits ready.

However, never hesitate to check with us in case of late booking. NB: Children under 15 are not allowed to trek for Gorillas.

Prices

The final price is always displayed on our website. No other sales channel of our trips can offer different prices unless explicit agreement of The Great Trekkers Safaris with the reseller.

 

Prices for children

 

On trips expressly marked, children under the age of 7 who do not occupy a single room pay 85% of the price indicated on each trip. If it is not expressly indicated the price will be for children is the same as that of the adult.

In the case of occupying a single room the price will be the same as that of an adult.


No other concept is subject to a special price or discount.

Cancellation

Cancellation of a tour should occur in advance and in written form. Full refund will then be affected. However, the client will meet any costs incurred due to the cancellation such as bank transfer charges. While hotels generally charge a 50% cancellation within 14-35 days, 75% charge within 2-14 days and 100% charge within 48 hours. UWA will retain the following percentages on a gorilla permit upon cancellation. 0 – 08 days to tracking date – no refund, 09 – 45 days to tracking date – 75% (25% refund to client), 46 – 90 days to tracking date – 50%, 91 days and above to tracking date – 25% (75% refund to client).

Accommodation

Based on budget and up market rooms:  Single rooms may be available with the payment of a supplement fee but cannot always be guaranteed.

Transport

Mode of transport to be used will be dependent on the number of clients and the route taken. English speaking experienced driver/ guides are provided. All tours start and end in Kampala. Airport transfers and accommodation in Kampala can be provided on request.

Other services provided include: – Safari Planning and Execution – Car Hire (4 x 4WD, Minibuses & Salons) – Hotel / Lodge bookings – Educational, Cultural & Group Safaris